Digital Platform for Public Services
A centralized system for managing trees and public spaces, enabling transparent collaboration between the municipality of Saint-Josse and its residents.
Saint-Josse, one of the 19 communes of the Brussels-Capital Region, sought a modern tool to manage its public green areas more effectively. In collaboration with Innovative Solutions, a full-featured digital platform was created to centralize tree and park data, facilitate internal task coordination, and improve public interaction.
Through interactive maps, role-based dashboards, and a built-in alert system, the platform empowers municipal staff to manage trees, track tasks, and generate reports—while allowing citizens to explore their neighborhood's green assets and share feedback. The solution promotes transparency, civic collaboration, and data-driven decision-making in environmental management.
Region
Belgium
Service
Full-Stack Development
Platform
Web & Mobile App
Challenges We Solved:
Data Centralization Across Departments
Unified green space data, including tree inventories, tasks, and map layers, into one accessible and structured system.Engaging Public-Civic Collaboration
Enabled real-time communication between residents and local government through interactive maps and citizen alerts.Geospatial Mapping & Sectorization
Built a multi-layered mapping system to organize trees and green zones by district, type, and priority.Accessible UX for Diverse User Types
Created custom interfaces for different roles: administrators, municipal agents, and the general public.
Key Features:
Secure Login & Role-Based Access
Custom access levels for administrators, municipal employees, and citizens.Personalized Dashboard
Displays KPIs such as total trees, zones, pending tasks, and citizen messages.Interactive Map Interface
View, search, and filter green zones and trees by sector or type with geolocation and map layers.Green Asset Management Tools
Add or modify trees, parks, and public spaces directly in the platform.Alert & Task System (ALERT Tool)
Internal tool for staff to raise alerts or assign tasks based on field observations.Citizen Feedback Module
Residents can browse public data and submit observations or environmental concerns.Reports & Statistics
Generate visual reports and diagrams to support policy-making and operational planning.
Impact of the Solution
Centralized Oversight of All Green Assets
Staff now manage trees, parks, and public spaces from a single platform, eliminating fragmented spreadsheets and outdated records.Faster Response to Maintenance Needs
The alert system and interactive map enable quicker task assignment and issue resolution.Improved Collaboration Across Departments
Real-time data sharing between field agents and administrators enhances planning and resource coordination.Stronger Citizen Engagement
Residents can now view public data and submit comments, improving transparency and community involvement.Data-Driven Decision-Making
Visual reports and statistics give the municipality better insight into usage, costs, and maintenance priorities.Reduced Administrative Overhead
Automated recordkeeping and reporting free up time for staff to focus on strategic planning instead of paperwork.
What Else Could Be Built Like This?
This platform highlights how eGovernment and smart city tools can support environmental management and citizen participation. Similar projects could include:
Urban Tree & Park Management Tools
For municipalities, parks departments, or public gardens managing plant health and maintenance.Public Infrastructure Reporting Platforms
Enable citizens to report road damage, lighting issues, or water problems in their neighborhood.Smart Waste Management Dashboards
Track container status, pickup schedules, and send notifications to residents.Street Furniture & Asset Maintenance Systems
Manage benches, lights, playgrounds, and more across public zones with geolocation and task tracking.Environmental Monitoring Portals
Visualize air quality, noise levels, or biodiversity indicators across urban areas.